Returns & Exchanges
At Revv Amps, we stand by the quality of our boutique amplifiers and pedals, offering a 30-day return window for items in original, mint condition with all packaging included. We want to ensure your tone is perfect, so we provide a streamlined process for returns and technical troubleshooting.
Return Process
- 1.Initiate a Return Request
Contact our support team via the online portal or email with your order number and serial number to receive a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Place the unit back in its original factory box with all included cables, manuals, and accessories to prevent damage during transit.
- 3.Ship to Revv Headquarters
Affix the provided shipping label and drop the package off at an authorized carrier; we recommend using a tracked service for high-value electronics.
- 4.Inspection and Refund
Once our technicians verify the unit's functionality and condition, your refund will be processed to your original payment method within 5-7 business days.